Delivery & Returns

Orders placed by 12pm(GMT+8) Monday – Friday to despatch on the same day. Orders placed after 12pm(GMT+8) will be despatched the next working day and orders placed Saturday or Sunday will be despatched on the following Monday. We will notify you by e-mail once your order has been despatched.

Below does not apply to wholesale orders. For wholesale order information, please check out our wholesale page.

Returns
​If there is a problem with your order from omorosecosmetics.com, it has arrived damaged or does not contain the colour/product you specified, please return it to us within 30 days and we will replace it or provide a refund.

Please note: we cannot accept returns on used products.